Privacy Policy
Last updated: March 2026
1. Introduction
Payvora ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our earned wage access platform and related services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Employment information (employer, employee ID, department, salary details)
- Financial information (bank account details for fund transfers)
- Transaction data (withdrawal requests, amounts, dates)
- Company information (for employer accounts: company name, industry, size)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our earned wage access services
- Process withdrawal requests and fund transfers
- Generate settlement reports for employers
- Communicate with you about your account and our services
- Ensure compliance with applicable laws and regulations
- Detect and prevent fraud and unauthorized access
4. Data Sharing
We do not sell your personal data. We share information only as necessary to provide our services: with your employer (aggregated settlement data for payroll processing), with banking partners (to process fund transfers), and as required by applicable Saudi law.
5. Data Security
We implement bank-grade security measures including encryption in transit and at rest, strict access controls, complete audit trails, and data isolation between employer tenants. We regularly review and update our security practices.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. We also retain data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing of your data. To exercise these rights, contact us at privacy@payvora.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@payvora.com.